Terms and Conditions

Welcome to BagsOfJoy!

We want your shopping experience with us to be positive and straightforward. Please take a moment to review our Purchase Terms and Conditions carefully to understand your rights and responsibilities when making a purchase through our website bagsofjoy.com.au

Purchases

By completing and submitting your order, you agree to abide by these Purchase Terms, which constitute the agreement between you and BagsOfJoy. Any changes to these terms must be made in writing and signed by one of our representatives.

Purchase Price

All prices listed on our website are in Australian Dollars and include GST. We reserve the right to adjust prices without notice. Inadvertent pricing errors may occur, and we reserve the right to cancel any orders for incorrectly priced products. Unfortunately, we do not offer price matching.

Payment

At the moment, we are only accepting payments through PayPal. We apologise for any inconvenience this may cause. Regardless of the payment method, you will receive a confirmation email once your transaction is processed.

Return of Goods

Our Returns Policy governs any returns of goods to us. Please refer to this policy for more information.

Delivery Details and Charges

Ensure your delivery details are accurate to prevent delays or non-delivery of your order. We are not responsible for errors in delivery details provided by you. If your order is returned due to incorrect address details, you may be entitled to a refund, excluding original delivery charges and any return fees incurred.

Delivery Times

Orders are typically shipped within 24 business hours after cleared payment. Delivery dates provided are approximate and not guaranteed. Delays in delivery do not warrant order cancellation or refunds for products or postage costs.

Cancellation/Modifications of Orders

Once an order is submitted, it enters processing immediately. Contact us promptly if you need to cancel or modify your order. Changes may not be possible once the order is picked and packed. Cancellations or modifications may incur a 5% administration charge.

Title and Risk in Goods

Title to Products remains with us until full payment is received. Risk in the goods passes to you upon delivery.

Enquiries

For any questions about our Purchase Terms, contact us  through our online 'Contact Us' form.

Promotions

We occasionally run promotions with coupon codes. Please review the terms and conditions of each promotion for details.

We reserve the right to update these Terms and Conditions at any time.

Purchase Terms last updated 20 May 2024.